Privacy Policy & SMS Messaging Terms
Last updated: January 21, 2026
Grinder Stump Removal (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It also includes our SMS Messaging Terms to support A2P/10DLC requirements.
Information We Collect
- Contact information: name, phone number, email address, and service address when you contact us for estimates or scheduling.
- Service details: photos you send us, property access notes, and job requirements (e.g., fence line, tight access, roots, sprinkler/septic concerns).
- Website data: basic technical information such as IP address, browser type, and pages visited (typically via standard server logs and/or analytics tools, if enabled).
How We Use Information
- Provide estimates, schedule service, and communicate about your project.
- Respond to questions and provide customer support.
- Improve our website and services.
- Comply with legal and regulatory obligations.
SMS Messaging Terms (A2P/10DLC)
Program description: If you choose to communicate with us by SMS/text message, we may send messages related to estimates, scheduling, appointment reminders, service updates, and customer support. We do not send marketing texts unless you explicitly request them.
Consent: By providing your mobile number and initiating or requesting text communication with Grinder Stump Removal, you consent to receive SMS messages from us. SMS consent is not a condition of purchase.
Message frequency: Varies based on your request and service activity (e.g., estimate coordination, scheduling, and job updates).
Message & data rates: Message and data rates may apply.
Opt-out: You can opt out at any time by replying STOP. After you opt out, you will no longer receive SMS messages from us unless you re-initiate contact.
Help: Reply HELP for assistance, or contact us at (864) 485-5544 or dave@grinderstump.com.
Data sharing: We do not sell or share your mobile number or SMS consent with third parties for their marketing purposes. We may share information with service providers who help us operate communications (e.g., phone/SMS platforms) strictly to provide our services.
Cookies and Tracking
Our website may use essential cookies and/or analytics tools to understand traffic and improve performance. You can control cookies through your browser settings. If analytics is enabled, it is used to understand site usage—not to sell your data.
Retention & Security
We retain information as needed to provide services, maintain business records, and comply with legal obligations. We take reasonable steps to protect information; however, no internet transmission is 100% secure.
Your Choices
- You may request access, correction, or deletion of your information, subject to legal and operational requirements.
- You may opt out of SMS messages at any time by replying STOP.
Contact Us
If you have questions about this policy or our SMS terms, contact us:
Grinder Stump Removal
349 Springlakes Estates Dr, Lyman, SC 29365
Phone: (864) 485-5544
Email: dave@grinderstump.com