There Is More to a Stump Than What You See on the Surface
The Tree Stump Removal Preparation
It all starts with a call, voice message, or a text to 864-485-5544. I will call or message back to set up a time window for a quote. I will confirm my arrival time again when I am travelling to your location. I'll review the area and work to be performed, and provide you with a detailed written quote. Once you tell me to proceed, I will contact 811 as necessary to have public utilities marked. The utility marking process generally takes 4 working days. We can only set a tentative schedule for work before the markings are complete. I check 811 tickets daily and will contact you to schedule when the markings are complete.
The Stump Removal
A stump grinder with a powerful spinning wheel outfitted with carbide inserts will cut away the stump surface roots and dirt in the desired area. We insure this grinding is completed to a depth of at least 6-8". This is sufficient in most cases to allow for future plans in the area. When necessary, depths of 2 feet or greater can be achieved. This is unusual and is performed upon request for driveways, foundations, fences or other construction work for additional fees.
The Stump Grinding Results
The debris produced from the process is mulched wood mixed with dirt. It is heavier than landscaping mulch due to the dirt mixed with it. Any able-bodied person can manage this material. The amount of material will generally be about 3 times the volume of the material above ground at the start of the project. Typically the material is rough graded right in place to level the hole and any excess material piled in the area or leveled across a larger area. Excess material can be can be loaded, hauled away and disposed of for additional fees.
Our Guarantee
We guarantee our work will meet or exceed our commitments. Our typical quote (unless otherwise directed by the customer) includes a commitment to grind the stump 6”-8” below surrounding grade and chase surface roots until they are 4 inches below ground level or less than 2 inches in diameter. There are instances where roots extend below ground far beyond the typical area of the stump. In order to preserve your lawn, we will review these situations together if they occur and decide whether or not to leave the lawn and root intact depending on your needs. There are no additional fees for this, regardless of your decision.
Our No-Cost Options
There are two options included in our standard grind at no additional cost:
- A mix of soil and mulch generated during the grinding process can be rough graded in place.
- The majority of the mulch can be set beside the stump and the remaining material rough graded in place.
Both of these options are a tremendous value to the homeowner, and this is an uncommon offering. Finally, there is an option to haul and dispose of the majority of the mulch generated for an additional fee.
Our Customer Satisfaction Is Guaranteed
Your satisfaction is our priority and we strive to provide a service we are proud of. We start every project with conversation to understand your goals for the area where the stump is located. We detail the extent of the service we will provide in our written quotes. Although our standard grinding depth of 6-8" is sufficient for most needs, it may not be sufficient for construction preparation. We work to understand your needs to guarantee that the project is completed according to your preferences.
In the event that you find our work has not met our commitment, we will make you a priority to correct something that was missed. This applies if the error is found a day or a year after work was completed. Our belief is the work was either done properly, or it wasn’t. The amount of time passed should not be a factor. In the spirit of fairness to ourselves, the committed depth is from existing grade and does not account for future excavation plans unless quoted as such.
Our Standard Terms and Conditions
Stumps ground 6” to 8” below ground level and surface roots are removed. All debris is to remain on-site. The customer may request debris removal for an additional fee. Grinder Stump Removal assumes no responsibility for damages to unmarked private undergrounds including, and not limited to, electrical, irrigation, drainage, and septic. A list of private utility locators can be obtained from 811. Great care will be taken to minimize impact to your lawn; however, Grinder Stump Removal cannot assume responsibility for lawn scuffing, which can occur due to travel and positioning on the lawn.
There is also a 5% surcharge for credit card payment or use of credit card through PayPal.
I take personal pride in the reputation of Grinder Stump Removal, the performance of the work, and the interactions with my customers. I would appreciate your
review, as well as your
feedback if something could have been handled differently. You can also call Grinder Stump Removal at
(864) 485-5544.
